A Boutique Hotel, with Contemporary Rooms in the Heart of Newcastle City Centre

COVID-19 UPDATE

Following the government’s recent announcements regarding the national effort to reduce the spread of coronavirus (COVID-19 it is with regret that we will be closing Grey Street Hotel until further notice. All future bookings are therefore cancelled and any functions planned are postponed for the foreseeable future until circumstances allow for our reopening. We deeply apologise for the inconvenience that this may cause, however you will appreciate that we all have a part to play in ensuring the safety and welfare of our staff and customers.

All customer payments already made will be refunded or can be transferred to a rescheduled date. If you have a refund enquiry, please send an email to enquiries@greystreethotel.com and we will reply at the earliest opportunity.  During this period please bear in mind that if you email, phone or message the site we may not be able respond in our usual timely manner.

For any third party bookings, please contact your booking provider directly who in turn will advise you of the changes to their terms and be able to assist you with your booking.

We are sure you will appreciate that this is an extremely difficult and upsetting time for our staff and we will be working closely with them over the course of these next few weeks and months to support them. We plan to use this period of closure to reflect, come back stronger than ever and ensure we support each other and our community.

As the situation develops and circumstances change we will keep you informed through our social media channels and you can also continue to view our updates on our website.

We would like to take this opportunity to say a huge thank you for your continued support and understanding and to our amazing team for their incredible hard work and dedication. We are incredibly proud of how our staff have dealt with this unprecedented challenge, and we cannot thank you, our loyal and regular customers enough for the support you have shown us with your continued visits and uplifting messages and we look forward to seeing you all again soon.

It is now, more important than ever that everyone stays safe, follows the government cleanliness and self-isolation advice. Please take care of yourselves and look after those around you.

 

Grey Street Hotel

On behalf of the Malhotra Group Family 

” Very friendly reception, modern comfortable rooms, great central location. The car park is 2 blocks away. As we arrived on my birthday, the complimentary congratulations jar full of sweets was appreciated.”

“Great stay. Location could not be more central with all amenities on the doorstep. Room modern and clean. Check in / out simple. We have stayed in many newcastle hotels but this was the best due to location. Will definately be back.. price reasonable too.”

“My partner booked this hotel as a surprise as we have just got engaged whilst in Newcastle and the staff was amazing and so courteous! They organised to decorate the room with banners and confetti with Prosecco too! This is the second time we have stayed at this hotel and we will be 110% returning! Would like to say Thankyou to the staff that made our weekend special!”

“We stayed at Grey Street Hotel Easter weekend last year and loved it, fab location, lovely rooms and great staff, will defo be back this year “

“We stayed last night for my partners birthday in the Absolute gorgeous Lord Armstrong suite, room was stunning! “

“We stayed last night for my partners birthday in the Absolute gorgeous Lord Armstrong suite, room was stunning! “

“We stayed last night for my partners birthday in the Absolute gorgeous Lord Armstrong suite, room was stunning! “

“Very impressed the suite was fab the bottle of prosecco was nice the price was right. My partner was delighted with the suite she is hard to please. The location was brilliant not to far from anywhere and what a street Grey street is wow. Lastly the staff were great pleased to see you on your arrival and very helpful when asked where what when sort of questions. A real nice relaxing experience thank you”

“Nice hotel. Perfect location. Reception staff very friendly and welcoming. Would definatley return. Thank you.”

“Just spent a weekend here, we stayed in the Charles suite and the room is amazing. Such a lovely hotel and the receptionists are really welcoming.”

“Just spent a weekend here, we stayed in the Charles suite and the room is amazing. Such a lovely hotel and the receptionists are really welcoming.”

“Perfect location with extremely helpful and friendly staff! Having a slight problem with one of our rooms, this was promptly sorted. Nothing was too much bother! Rooms were very clean and comfortable and included everything you may need. Cant wait to visit again! 5* “

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